Shipping policy

Shipping Policy

Last updated: 30 JANUARY 2026

At Biognic, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Methods Available

We ship orders using reliable third-party courier and logistics partners to ensure timely and secure delivery. Shipping methods available may include:

Standard Shipping
Expedited Shipping (where available)

The available shipping options may vary depending on your delivery location and order value.

2. Order Processing Time

All orders are processed within One business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Once your order has been processed and handed over to the courier partner, you will receive a confirmation message with tracking details.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

Within India: 5-7 DAYS
Remote or rural areas: May take additional business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen factors.

4. Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and order size.

Standard Shipping Cost: FREE SHIPPING
Free Shipping: Available on eligible orders, as mentioned on the website or during promotional offers

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Tracking Information

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp. You can use this information to track the status of your delivery directly on the courier partner’s website.

If you do not receive tracking information within the expected timeframe, please contact us at info@biognic.com

6. Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including courier delays, weather conditions, natural events, or logistical challenges.

In case of significant delays, lost shipments, or delivery issues, please contact our customer support team, and we will assist you in resolving the matter as quickly as possible.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at the time of placing the order. Biognic is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

If a shipment is returned to us due to failed delivery attempts, additional shipping charges may apply for re-shipping.

8. International Shipping (If Applicable)

International shipping may be available for selected countries.

Estimated delivery time: 7-12 Days (varies by destination)
International orders may be subject to customs duties, taxes, or import charges as per the destination country’s regulations. These charges are the responsibility of the customer.

Please note that international delivery timelines may vary significantly due to customs clearance processes.

9. Contact Us

For any questions regarding shipping, delivery, or tracking, please contact us at:

Email: info@biognic.com
Store Name: Biognic

Frequently Asked Questions

1.Are Biognic products 100% natural?

Yes. All Biognic products are made using natural ingredients only, with no added sugar, preservatives, artificial colors, or flavors.

2.Are your products lab-tested?

Yes. Our products go through quality checks and testing to ensure safety, hygiene, and consistency before reaching customers.

3. Who can consume Biognic products?

Biognic products are suitable for:

Men and women
Fitness & gym enthusiasts
Working professionals
Families looking for natural daily nutrition

4. Can children consume Biognic products?

Yes. Biognic products are made from natural ingredients and are generally suitable for children. For young children, start with a smaller quantity. If in doubt, consult a healthcare professional.

5.When is the best time to consume Biognic products?

You can consume Biognic products:

In the morning
Pre or post workout
As a mid-day energy boost
As part of your daily wellness routine

6.Do your products contain allergens?

Biognic products are free from common allergens such as artificial additives. However, if you have specific allergies, please check the ingredient list carefully or contact us before use.

7.What if I don’t like the taste?

Each order is shipped with a complimentary tasting pouch. Please try the tasting pouch first.

If you do not like the taste, you may return the main unopened pack as per our Return & Refund Policy.

8. Are Biognic products suitable for long-term use?

Yes. Our products are designed for long-term, consistent use as part of a healthy lifestyle.

Biognic Fresh Fig Powder-The Nutrient Dense Superfood

Biognic is a science-driven wellness and nutrition brand committed to delivering pure, plant-based, and functional food products made from carefully selected natural ingredients. Rooted in the philosophy that nutrition should be clean, honest, and effective, Biognic bridges traditional wisdom with modern nutritional science. We specialize in fruit-based superfoods, plant proteins, and herbal nutrition blends designed to support daily wellness, fitness performance, recovery, and long-term health—without compromising on purity. Our Origin Biognic is a brand of Happy Farm International Export, an India-based agricultural and food export company with strong sourcing networks and quality-controlled manufacturing practices. Our close connection with farms allows us to maintain traceability, freshness, and ingredient integrity from source to shelf. What Makes Biognic Different ✔ 100% Natural & Plant-Based No artificial flavors, no added sugar, no harmful preservatives. ✔ Clean Label Promise Transparent ingredients you can trust—nothing hidden, nothing unnecessary. ✔ Nutrient-Dense Superfoods Products rich in fiber, natural minerals, antioxidants, and plant protein. ✔ Fitness & Wellness Focused Formulated for gym enthusiasts, athletes, men & women wellness, and growing kids. ✔ Export-Grade Quality Standards Manufactured and packed under strict hygiene and food safety norms. Our Product Philosophy At Biognic, we believe food should heal, fuel, and nourish. Our formulations focus on: Supporting energy & stamina Enhancing muscle strength & recovery Promoting digestive and metabolic health Encouraging hormonal balance & overall vitality Every product is crafted to be easy to consume, versatile, and effective in daily routines—whether blended into smoothies, mixed with milk, or added to functional recipes. Our Mission To make clean, plant-based nutrition accessible and affordable, while maintaining global quality standards and empowering healthier lifestyles—naturally. Our Vision To become a globally trusted wellness nutrition brand, representing India’s agricultural richness and innovation in functional foods. Biognic Promise 🌿 Pure Ingredients 💪 Functional Nutrition 🔬 Science-Backed Formulations 🌍 Sustainable & Responsible Sourcing